Org Benefits
Primary Benefits:
Baldrige is a performance improvement model that promotes systematic alignment and direction through an integrated performance measurement system.
Baldrige provides a world-class framework and a proven model for organizational success including financial analysis.
Baldrige enables and fosters improved employee customer satisfaction.
I hope you're still reading because this is important. Here's the power of Baldrige. When an organization becomes more customer-focused, process-oriented, and data-driven, they typically increase revenues, decrease expenses, and/or increase profitability. At the end of the day, that's what we're all interested in, but you need a systematic approach to get there and stay there.
Additional benefits of using the Baldrige methodology are:
Improved customer satisfaction and retention
Improved employee satisfaction and loyalty
Improved productivity and efficiency
Enhanced performance on Critical Success Factors
Business community respect
Proven model for success
One of the best ways to learn what it means to integrate Baldrige into your management system is to study the applications of Baldrige Award recipients. In recent years, recipients have posted their applications online, absent proprietary information, to help promote learning. You can find these applications on the Baldrige program’s Web site.